Arriving a few minutes late is frustrating, especially when you can see the plane. Here is why it happens and what to do.
Why the gate closes early
Airlines close boarding before departure to finish paperwork, load baggage and meet safety and on-time rules. Even if the plane is still there, they usually can’t reopen it.
What to do immediately
- Stay calm and don’t argue at the gate.
- Go to the service desk for rebooking.
- Ask for standby and the next available flight.
- Ask if the fee can be waived.
Protect the rest of your trip
Tell the airline you still plan to travel so your return flight isn’t cancelled.
Check your options
Check your fare rules, insurance and credit card benefits.
Tips for next time
- Know your airline’s check-in and boarding cutoffs
- Aim to reach the gate 30 to 40 minutes before departure
Need help? Call +1-800-984-7414. More steps are in this missed flight what to do guide.
